Payment Policy

Secure payment processing

Comfortgoods uses secure third-party payment providers to process transactions. Available payment methods are displayed at checkout and may change based on order eligibility and provider availability.

Payment authorization

When an order is submitted, the payment provider may place an authorization hold before the transaction is captured. Orders may be reviewed for payment verification or fraud prevention before fulfillment.

Card information

Comfortgoods does not collect or store complete payment card numbers on its servers. Payment information is entered directly into the secure checkout flow provided by the applicable payment processor.

Charges and order review

The final order total includes the prices shown at checkout and any applicable taxes or fees disclosed before purchase. If an order cannot be fulfilled because of inventory, pricing, or verification issues, the authorization or charge may be voided or refunded according to the payment provider’s processing timeline.

Payment questions

Contact [email protected] with your order number if you have a question about a payment, authorization, refund, or duplicate charge.